Blog

Towards Training for Compassion

This summer, a Fairfax County, Virginia man captured the decidedly disrespectful conversation of his medical team during his colonoscopy. The Washington Post video of that conversation has since become required viewing in training sessions for medical professionals around the country. In an era when we KNOW that compassionate care yields measurable improvements in patient quality

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Relational is the new Social Learning – A new 70:20:10 ?

I periodically scan the environment for new developments in informal learning. The folks at Docebo have a new white paper out, produced in partnership with the Aberdeen Group. It’s an interesting look at the learning landscape, modifying the 70:20:10 model  in a way that I think is very promising. They identify 40% of job learning

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Can We Accelerate Accountable Care Effectiveness?

In a recent blog post, Rachael Addicott, Senior Research Fellow for the King’s Fund, an independent charity working to improve health and health care in England, reviewed a survey of primary care providers performed by the Commonwealth Fund and the Kaiser Family Foundation in the first quarter of 2015. According to the survey, Slightly more

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Where is your ESI?

If you are like many readers (and this author!) your may first need to find out “What the heck is ESI?” Electronically Stored Information is what the lawyers call all that stuff we knowledge workers produce that lives on our local machines, in the corporate network, in the cloud, and these days, on wearable devices.

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