Yearly Archives: 2007

Got a Hammer? (Why Facebook is the wrong tool for workplace collaboration)

The old saw suggests that if the only tool you have is a hammer, everything looks like a nail.  We’re seeing a lot of that in the social software space. Apparently, now that every corporate executive has a kid on Facebook, more and more companies in the Web2.0, social software space feel the need to

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Magic Quadrants, Social Software, and Interconnectedness

n his October report for the Gartner group, Magic Quadrant for Team Collaboration and Social Software, 2007,  Nikos Drakos does a compelling look at the online collaboration, er, social software space. Drakos’ opening line “The collaboration support market is being revitalized, with buyers and sellers looking to add social interaction in the context of broad

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Social Network Or Community?

Social Network or Community? I’ve been watching the rise of the social networking sites with fascination.  There has always been a bit of fuzziness (or violent controversy, depending on in which circles one is having the conversation!)  about what constitutes community in general, as well as about what constitutes online community. I think the rise

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At the sound of the tone, leave a brief message…discussion forums still rule for collaboration!

If the web-displayed email list is the oldest form of Web2.0 technology, the message board is probably the second-most venerable form of the read-write web. For many web denizens, the message board is their first experience with publishing their words in a world-readable place. And though some would like to think this technology too “last

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Business Email 101

Educause has released their study of Students and Information Technology, 2007.  There’s not much startling in this report, which the authors characterize as a detailing of evolution, rather than revolution.  More students are using content management systems than ever. More have laptops than ever.  Many have complaints about the unhelpfulness of the college help desk,

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