It’s July 11, 2016. My husband and I stand at the bottom of the steps of the Macon County court house in Decatur, Illinois. We are attending an event put on by local pastors, supporting their efforts to prevent violence in the wake of a shooting, earlier today, of a black fellow-citizen by a
This summer, a Fairfax County, Virginia man captured the decidedly disrespectful conversation of his medical team during his colonoscopy. The Washington Post video of that conversation has since become required viewing in training sessions for medical professionals around the country. In an era when we KNOW that compassionate care yields measurable improvements in patient quality
I periodically scan the environment for new developments in informal learning. The folks at Docebo have a new white paper out, produced in partnership with the Aberdeen Group. It’s an interesting look at the learning landscape, modifying the 70:20:10 model in a way that I think is very promising. They identify 40% of job learning
In a recent blog post, Rachael Addicott, Senior Research Fellow for the King’s Fund, an independent charity working to improve health and health care in England, reviewed a survey of primary care providers performed by the Commonwealth Fund and the Kaiser Family Foundation in the first quarter of 2015. According to the survey, Slightly more
My pal Mike Sellers just posted a very nice summary of the findings of the Games Outcomes Project on his blog. The project details the results of a survey of “roughly 120 questions” sent to game developers in November 2014. There were 771 responses, of which 273 were complete and referred to projects that were
If you are like many readers (and this author!) your may first need to find out “What the heck is ESI?” Electronically Stored Information is what the lawyers call all that stuff we knowledge workers produce that lives on our local machines, in the corporate network, in the cloud, and these days, on wearable devices.
The folks at Bersin by Deloitte have a brief out about how talent analytics can be harnessed to improve decision making in the human resources arena. They’ve taken a look at some of the new predictive analytics products designed to model retention, performance, leadership and succession planning, and career planning. Wisely, Bersin cautions HR Leaders
I recently picked up a copy of Harvard Business Review’s Ten Must-Reads On Teams. Lynda Gratton and Tamara J. Erickson note in Eight Ways to Build Collaborative Teams that teams are getting larger, more complex, and more virtual, and that each of these factors mitigates AGAINST successful collaboration. Virtual teams do not witness the highly
My friends the game designers are at it again, posting stuff about their work which makes me think HARD about my work in the training field. Mike Sellers at Rumble Entertainment recently pointed me to Warren Spector’s fascinating post on the commandments of game design. Written for an audience of developers of high-end games, the
eWeek has an interesting article this week on how Yammer is integrating with Microsoft Office. I have been thinking about this: Yammer also showed off its planned Office Web app integration, which [Yammer co-founder and general manager of the Microsoft Office division Adam] Pisoni describes as his favorite. “We have this amazing ability to let