Category Archives: Informal Learning

Towards Training for Compassion

This summer, a Fairfax County, Virginia man captured the decidedly disrespectful conversation of his medical team during his colonoscopy. The Washington Post video of that conversation has since become required viewing in training sessions for medical professionals around the country. In an era when we KNOW that compassionate care yields measurable improvements in patient quality

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Relational is the new Social Learning – A new 70:20:10 ?

I periodically scan the environment for new developments in informal learning. The folks at Docebo have a new white paper out, produced in partnership with the Aberdeen Group. It’s an interesting look at the learning landscape, modifying the 70:20:10 model  in a way that I think is very promising. They identify 40% of job learning

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How much structure is enough? And when is there too much?

Probably from the dawn of record-keeping, there has been a tension between maintaining written records in highly structured, or relatively unstructured formats.  Now that we are having so many conversations in written form, the question looms large in social media. It’s much easier to write in a stream of consciousness fashion than it is to

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Structured Online Social Learning: A Trojan Horse for Informal Online Social Learning?

There’s a lot of chatter these days about social learning, and different interpretations of what does, and what does not comprise social learning. Here at Q2, we figure “social learning” is any kind of learning done directly from other people. While we give a nod to the reality that authors are people, and so learning

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